Head of Human Resources at PalmPay – Ikeja GRA, Lagos

PalmPay a leading pan-African fintech company, with operations in Nigeria, Ghana, Kenya, Uganda, and Tanzania is seeking a driven and experienced Human Resources Manager to join our team in Lagos. The ideal candidate will have excellent leadership skills, strong organizational abilities, and a passion for fostering a positive workplace culture. With a deep understanding of the mobile payments industry, you will provide guidance to the HR department, ensuring efficient workflows and compliance with regulatory requirements. The successful candidate will be integral in supporting our mission of advancing financial inclusion across Africa.

Job Overview:

• Job Role: Head of Human Resources
• Job Type: Full Time
• Category: Human Resources
• Location: Ikeja GRA, Lagos, Nigeria
• Education: Bachelor's or higher academic degree in Human Resources, Business, or a related field
• Experience: 5-8 years in an HR Managerial position, preferably within a large workforce, with experience in Fintech or Financial institutions
• Salary: Not specified
• Total Vacancies: 1
• Deadline: Not specified

Key Responsibilities:

• Oversee the recruitment and staffing process, including interviewing, hiring, and onboarding new talent.
• Ensure job descriptions are regularly updated and align with local, state, and federal regulations.
• Develop and implement performance management systems and employee training programs.
• Create and maintain a competitive compensation strategy using market research.
• Resolve employee relations issues and disputes, ensuring prompt and effective resolutions.
• Stay informed about regulatory changes and ensure HR compliance at all levels.
• Leverage performance management tools to offer consistent feedback and guidance.
• Partner with leadership to align HR goals with broader business strategies.
• Conduct performance and salary reviews.
• Lead the implementation of employee retention programs to minimize turnover.
• Provide support and mentorship to the HR team, fostering their development.

Also apply for:

• Public Relations Specialist at PalmPay in Lagos
• Sales & Business Development Specialist at Rome Protocol

Key Skills and Qualifications:

• Strategic Thinking: Ability to integrate HR practices with organizational strategy.
• Leadership: Strong leadership skills to inspire and guide the HR team.
• Communication: Proficiency in delivering clear, concise information to employees and management.
• Conflict Resolution: Expertise in mediating disputes and facilitating resolutions.
• Manpower Planning: Competency in workforce analysis and future staffing projections.
• Employee Relations: Experience managing workplace grievances and fostering a positive work environment.
• Legal Compliance: Solid understanding of labor laws and employment regulations.
• Performance Management: Proven ability to design and oversee performance appraisals and feedback mechanisms.
• Training & Development: Skilled in identifying employee training needs and creating developmental programs.
• Compensation & Benefits: Knowledge of compensation structures and benefits programs to attract and retain top talent.
• Change Management: Ability to manage organizational changes effectively.
• Data Analysis: Capability to make data-driven decisions and measure HR outcomes.
• Technology Proficiency: Familiarity with HR software for payroll and HR information systems.
• Problem Solving: Ability to resolve complex HR and organizational challenges.
• Cultural Awareness: Promotes diversity and inclusivity within the organization.
• Project Management: Skilled in overseeing HR initiatives and projects.
• Time Management: Efficient in prioritizing tasks to meet tight deadlines.

Requirements:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
• 5-8 years of experience in HR management, with experience in fintech or financial institutions being a strong advantage.
• A thorough knowledge of HR laws, regulations, and best practices is essential.

How to Apply:

Interested candidates who meet the qualifications should complete the application form by clicking the 'Apply' button below.