IT Support and Administrative Officer at GDrive Solution in Lagos

GDrive Solution, a prominent IT Consulting, Sales, and Training company, is on the lookout for a motivated IT Support and Administrative Officer. This role is pivotal in providing technical support to users and managing administrative tasks within the IT department. If you are passionate about technology and have a knack for organization, this position could be the perfect fit for you.

Job Overview

• Job Role: IT Support and Administrative Officer
• Job Type: Full-time
• Category: IT
• Location: Apapa, Lagos
• Education: Degree in Information Technology, Computer Science, or related field (or equivalent experience)
• Experience: Previous experience in IT support or administration is a plus
• Salary: ₦70,000 – ₦90,000 monthly
• Total Vacancies: 1
• Deadline: 31st October 2024

Key Responsibilities

Technical Support:

• Provide first-line assistance for hardware and software challenges.
• Troubleshoot issues related to networks, printers, and software installations.
• Support users with account setups, configurations, and troubleshooting.
• Maintain comprehensive documentation for IT processes and procedures.
• Oversee backups, updates, and security protocols for IT systems.
• Collaborate with IT teams on larger technical issues or projects.

Administrative Duties:

• Organize and maintain office documentation and records efficiently.
• Handle scheduling, correspondence, and communications for the IT department.
• Assist in budgeting and procurement of IT resources.
• Coordinate workshops and training sessions for staff on IT tools.
• Monitor inventory levels of IT equipment and supplies.
• Act as a liaison between the IT department and other divisions to streamline operations.

Requirements
Qualifications:

• A degree in Information Technology, Computer Science, or a related field.
• Relevant certifications such as CompTIA A+, ITIL, or similar are advantageous.

Required Skills:

• Proficiency in common operating systems, including Windows, macOS, and Linux.
• Familiarity with networking concepts and troubleshooting techniques.
• Strong communication skills to assist users of varying technical backgrounds.
• Excellent organizational skills for managing administrative responsibilities.
• Problem-solving abilities to address technical issues promptly.
• Basic knowledge of office software (e.g., Microsoft Office, Google Workspace).

How To Apply

Interested candidates who meet the qualifications should submit their CV and a recent passport photograph to gdrivesolution@gmail.com. Please use the job title as the email subject. Candidates must reside within the Apapa, Surulere, Ago Place, and surrounding areas.